Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error through your local shipping and delivery service and would like to terminate your order, first check your e mail and/or spam filter to ensure you clicked upon the correct delivery address and/or LINK. Once this has been done, in case you are continue to enthusiastic about continuing, basically answer the e mail with the information on your request and you will greatly appreciate virtually any assistance you might offer. For technological issues, you might need to make contact with customer service via their own telephone number: (Toll Free). Alternatively, if a person have any additional questions, you can send us a good email and we will try our best in order to assist you.
Your package will arrive at your current door within more effective to ten working days. Please be aware that shipping times may vary from 1 courier company in order to Vape Shop another. Therefore, it is, usually preferable to order with a trustworthy company. To aid ensure your package deal arrives safely, we always advise that you sign your parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your nearby delivery services are required to plainly display this signature bank confirmation on just about all sent items, which includes Element Vape products.
Once your parcel is here at your door, you will need to collect it as soon because possible. This will be normally done by completing a self-addressed, stamped envelope with your return tackle and tracking amount. Upon arrival, keep your unit is completely charged and ready to begin using this immediately. Tend not to wait around for your Component Vape product to be able to warm up; it can not be stressed adequate, especially in the case associated with rechargeable batteries.
As defined inside the above section, when shipping in order to UK residents, shipping and delivery will be facilitated by one of our across the country network of courier companies, such as DPD, FED EX or UPS — but please allow for additional charges to be obtained into consideration whenever placing your buy. Customers located within just the Republic of Ireland are not permitted to get online. In most cases, consumers located within the particular Republic of Ireland will be struggling to purchase the product through the use of credit credit cards or free e cards. We are currently going through some issues together with credit card fraud in Europe and in certain cases, payments made applying these methods may possibly be declined or perhaps reversed. In inclusion, all deliveries to be able to EU customers may be susceptible to taxation and import responsibilities.
When shipping internationally, make sure you note that customs procedures are incredibly time-consuming and usually require the help of an independent customs dealer. In the circumstance of an brought in product, delivery periods will be dependent on your courier’s international delivery services and transit periods may greatly surpass our internal delivery estimates. Should you be unsure of expected transit times, please contact us immediately. International orders will usually arrive within 3 to 5 business days after payment has already been received.
For all questions concerning this matter, you should note that all questions should be directed towards our company headquarters. Should an individual need to create modifications or inquire regarding our services in general, you can do so in anytime during company hours, Monday by means of Friday, except Sunday, Wednesday, and Thursday. Should you have any other questions, you can either contact our client service team or perhaps one of our own sales representatives on the main office. In case you prefer to place your order online, you are pleasant to visit internet site and follow typically the simple instructions offered. All billing and ordering information will be provided in the click of a button.
As constantly, we strongly advise that all requests be paid for in full before shipping and delivery or delivery associated with products. Any modifications to shipping or delivery policies is going to be clearly indicated after receipt of repayment. In the occasion of a problem in any item, please contact us all right away for a return or alternative. As long as your satisfaction is our most critical, we all will work along with you to make certain that you possess the very best electric products available.